Privacy Policy for Fleming Wellness Center

Effective Date: February 18, 2026

At Fleming Wellness Center, we respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and safeguard your data through our website and communication services.

1. Information We Collect

We collect information that helps us provide holistic health services and communicate effectively with you:

  • Contact Information: Name, email address, and phone number (collected via website forms or when you initiate a text).

  • Health Information: Information provided during intake or consultations (e.g., health history, lifestyle factors, and EAV testing results).

  • Text Messaging Data: Mobile numbers, opt-in records, and message history for our business texting service.

2. How We Use Your Information

Your data is used strictly for the following:

  • Providing holistic health consultations and EAV testing.

  • Scheduling and sending appointment reminders.

  • Responding to inquiries sent via our website or text.

  • Complying with legal and regulatory requirements (such as 10DLC registration).

3. Business Texting (SMS) Policy

By providing your phone number, you consent to receive text messages from Fleming Wellness Center for appointment updates and service inquiries.

  • Opt-In: We only send texts to those who have explicitly opted in via our website or during intake.

  • Opt-Out: You can stop receiving texts at any time by replying STOP.

  • Privacy: We do not sell or share your mobile information with third parties for marketing purposes.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share information with third parties when necessary to run our business, such as:

  • Service Providers: Secure platforms used for scheduling, business texting (Zoom), or website analytics.

  • Legal Compliance: If required by law to protect our rights or comply with a judicial proceeding.

5. Your Rights (Kentucky Resident Rights)

Under the Kentucky Consumer Data Protection Act, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correct: Request that we fix inaccurate information.

  • Delete: Request that we delete your personal data (subject to medical record retention laws).

  • Opt-Out: Object to certain types of data processing.

6. Security

We implement administrative and technical safeguards (such as encryption and secure login protocols) to protect your sensitive health information. However, please note that no method of transmission over the internet or mobile network is 100% secure.

7. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us at:

Fleming Wellness Center

201 S. Richardson Dr.
Somerset, KY, 42501